REFUNDS

Please choose your purchase carefully, we cannot give you a refund just because you changed your mind. Goods may be exchanged for other goods but the shipping costs will be borne by the customer and are non-refundable.

30 DAY LIMITED MONEY BACK GUARANTEE

We have a 30-day limited money back guarantee on all blushield products. This excludes batteries, accessories, headsets and sale items. However please decide carefully when purchasing as we will charge you a return fee of 20% of the retail price as it costs us time and money to process any returns, please contact Gal before purchasing if you are not entirely sure which device is best for you. All undamaged products in original packaging and condition can be returned within 30 days after delivery to the following address:

Gal Mor Acupuncture & Alexander Technique

Suite 9, 16 Wilbow Street

Phillip ACT 2606

The customer will receive a full refund once products have been returned in original condition, with original packaging in new condition and resaleable. Products returned in poor condition without original packaging (scratched or broken) will not be refunded.  

PRODUCT WARRANTY

All Blushield products carry a warranty period of 1 year. This covers factory defects or faults. This does not cover misuse, modification or neglect (dropping) or water damage. If a claim is to be made all postage costs are to be covered by the customer. Blushield will decide whether to repair or replace product depending upon the fault. All Blushield Accessories carry a warranty period of 14 days, from date of purchase. All warranty claims require proof of purchase and/or receipt, with a date of purchase as proof.

Delivery of all items will be via Australia post service. Please allow between 3-7 working days.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at mail@behealed.com.au

SECTION 3 – DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all Eway requirements and implement additional generally accepted industry standards. SECTION 6 – AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.